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Mis-sold PCP Car Finance

Audi PCP Claim:
Claims For Personal Contract Purchase Compensation

Quick Guide

  • If you purchased an Audi car on a Personal Contract Purchase (PCP) finance agreement since 1st April 2014, you may be eligible to make a claim for compensation due to hidden commission mis-selling.
  • When agreeing to your Audi PCP finance agreement, if commissions were not clearly explained to you, TLW Solicitors may be able to assist in stopping the loan and claim a refund for any interest and fees associated with your car purchase.
  • TLW Solicitors operate on a no win, no fee basis, which means that if your PCP claim is unsuccessful, you will not be required to pay any fees.

Have you bought a new or used Audi car after
April 2014 and before 1st January 2021?

Did you buy the Audi vehicle on a PCP finance agreement?

Why is buying an Audi on a PCP finance agreement a problem?

Audi PCP finance agreements may have been mis-sold by a dealership or their sales teams. If during the finance agreement, commissions were not clearly explained then this could have unknowingly inflated the price of the agreement. This inflated price is sometimes referred to as a hidden commission.

Government-backed watchdog, the Financial Conduct Authority (FCA), has recently banned car finance deals where the car dealers and their sales teams could earn more commission if customers were signed up to a more expensive financial plan.

Audi vehicle owners with PCP finance agreements that started after the 1st of April 2014 are being encouraged to check whether they have been paying hidden commissions on their finance agreement. If the finance agreement was mis-sold, you are eligible to reclaim interest and fees paid as compensation.

What is a secret/hidden commission?

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This is where the car dealer sells you a finance package for the vehicle but does not tell you that they are getting a commission or how large the commission they are getting is.

If the payment of commission and the amount of that commission has not been explained, then the customer can claim compensation for mis-sold PCP car finance.

Which car finance providers can I claim against?

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If you bought a car on finance after 1st April 2014 and before 1st January 2021 and were not told about the amount of commission that the dealership or salesperson received from the company providing the finance plan, then you may be able to claim compensation for PCP mis-selling.

We are currently considering claims against the following vehicle finance providers:

*Please note that we are not considering any claims against Money Barn.

Mis-Sold PCP Audi Car Finance FAQs

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How do I know if I have been mis-sold Audi car finance?

Warning signs of potential car finance mis-selling include:

  • The car salesperson told you their finance was the ‘best option’ rather than encouraging you to shop around or giving you a range of alternative options.
  • The salesperson did not give you information about any commission that they were getting from the finance company for you signing up to the agreement.
  • They never revealed the exact commission they would earn from the finance company.

Explain the mis-sold Audi car finance process

If you have taken out PCP car finance after 1st April 2014 and you think you may have been mis-sold, then get in touch with one of our specialist lawyers by phone on 0800 169 5925, Request a Callback or Make a Claim Online.

One of our team will then go through your case and explore your options in a free, no-obligation discussion.

We will contact the finance company and get all necessary documents and contracts to assess your potential claim’s value. If you have misplaced your paperwork, we can still investigate your case.

How much compensation can I claim for mis-sold car finance?

The potential for compensation depends on several elements: the wording of your finance agreement, the interest rates applied, the amount financed, and when you signed.

How long will my mis-sold car finance claim take?

If the dealership and/or the finance company accepts responsibility for the alleged PCP mis-selling and agrees to put things right, then a compensation claim can take just a few months.

If the allegations are disputed, then the claim could go to the Financial Ombudsman Service (FOS), where the case could take anywhere between 12 to 18 months to conclude.

If starting court proceedings is the best option, then that process again could take somewhere between 12 and 18 months.

What will it cost to make a mis-sold car finance claim?

It will cost you nothing to make an enquiry, and if our team believes that your potential case is suitable, we will enter into a no-win-no-fee agreement.

What sets TLW Solicitors apart in mis-sold car finance cases?

‘Secret/hidden commission’ car finance mis-selling claims can be very complex. Our team of specialist lawyers has many years of experience dealing with a wide range of financial mis-selling cases.

Our lawyers are familiar with the regulatory framework and the various financial institutions involved in these cases.

Common Audi Models

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  • Audi A3
  • Audi Q3
  • Audi A4 /S4/RS4
  • Audi A1
  • Audi Q2
  • Audi A6/S6/RS6/Allroad
  • Audi Q5
  • Audi Q7
  • Audi Q8
  • Audi TT
  • Audi e-tron

TLW Solicitors can help

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Did you finance an Audi after April 1, 2014? If the dealership or salesperson failed to disclose their commission from your finance plan, you might be eligible for compensation due to PCP mis-selling.

Get in touch with our specialist financial mis-selling lawyers for a free no-obligation discussion about making a claim. Call 0800 169 5925, or complete the ‘callback’ or ‘make a claim online’ form.

It is important to get advice as soon as possible as strict time limits can apply.

Meet Our Team

Meet Sarah, who heads up our experienced Mis-SoldPCP Car Finance team.

Sarah and her colleagues are on hand to help with your claim.

About Sarah

TLW Solicitors pledge to:

  • Always fight your corner.
  • Explain anything you don't understand.
  • Provide full transparency on our charges.
  • Never ask for any upfront payment.
  • Recover the best compensation we can.
  • Keep your personal information safe.
  • Respond quickly to any queries.

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