Authorised Push Payment (APP) fraud is rapidly becoming a prevalent cybercrime, where victims are tricked into sending money from their bank accounts.
In APP fraud scams, perpetrators win trust by masquerading as reliable figures like bank officials, lawyers, or romantic interests. They persuade their victims to transfer money under the guise of legitimate reasons.
UK banks and financial institutions must be vigilant against scams, equipped with strong systems to detect and prevent them in real-time. Robust processes should act as a shield. These include:
If Revolut won’t reimburse your losses and you believe their processes fell short, you may have the basis of making a complaint with the Financial Ombudsman Service (FOS), an independent, Government-backed body responsible for resolving disputes between financial institutions and their customers.
or call us on 0800 169 5925
APP scams are evolving rapidly, with fraudsters constantly devising new tactics to steal money. Despite their changing methods, certain types of scams have become alarmingly common in recent years.
Each type of APP scam comes with its own hallmarks and red flags, so it is essential always to stay vigilant and never move money if you are not 100% sure who you are speaking to.
Recent rulings by the Financial Ombudsman Service reveal that Revolut has failed its customers, leading to significant financial losses for individuals like Mrs N.
Miss N transferred almost £10,000 to scammers claiming to be from HMRC, but a FOS investigation found that Revolut could have done more to prevent the scam, and full compensation was awarded for the amount she lost.
At TLW Solicitors, our APP Fraud team excels in recovering compensation for Revolut customers hit by scams. With years of experience dealing with FOS, we are committed to winning back what you have lost.
Our expert APP fraud team can help you. We understand the processes involved, the evidence, and arguments required to secure a successful claim. With our case management systems, we drive your case forward and keep you informed every step of the way.
At TLW Solicitors, our expert fraud team is dedicated to securing your refunds with a no-win, no-fee promise. We handle every detail of your claim from start to finish and keep you informed at every step.
The steps in the claims process are:
Members of TLW Solicitors’ APP Fraud scam team have been featured on the BBC’s Morning Live consumer programme and in a BBC One series, ‘Northern Justice’.
Episodes from the Northern Justice programme demonstrate how TLW Solicitors helped victims recover substantial compensation. Full details about the BBC series and how TLW successfully supported our clients can be found here.
TLW Solicitors act on a no-win, no-fee basis, meaning that if your case is unsuccessful, you will not pay us a penny for the work done.
If you, colleague, a family member, or your business have been victim of an APP scam on your Revolut account and your bank refuses to refund your money, get in touch for a confidential, no-obligation conversation today.
You can call us on 0800 169 5925, email info@tlwsolicitors.co.uk or complete either the ‘make a claim online’ or ‘call-back’ forms below.
It is important to get advice as soon as possible as strict time limits can apply.
Minimum case values apply.
Meet Sarah, who heads up our experienced Authorised Push Payment Fraud Claims team.
Sarah and her colleagues are on hand to help with your claim.
